Privacy Policy
Last updated: April 2, 2026
This Privacy Policy describes how Palette & Clay collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. This policy explains what information we gather, how we use it, and your rights regarding your personal data.
Information We Collect
We collect information in several ways to provide and improve our workshop services and community engagement. When you register for our creative workshops or artistic exploration sessions, we gather your name, email address, phone number, and workshop preferences. We also collect information about which pottery, watercolour, collage, or other creative sessions you attend, helping us understand which artistic mediums interest you most.
When you visit our website, we automatically collect usage data including your IP address, browser type, pages visited, and time spent on our site. This helps us understand how visitors interact with our creative community platform. We may also collect optional information such as your artistic experience level and personal goals for creative self-expression to better tailor our workshop recommendations.
How We Use Your Information
We use the information we collect to deliver our artistic workshops and creative sessions throughout Singapore. Your personal data helps us confirm your attendance at community art spaces, send workshop reminders, and communicate important updates about our cultural centre activities. We use your workshop preferences and artistic interests to recommend suitable sessions that align with your creative goals and experience level.
We also use your information to improve our services and develop new workshop offerings that support creative habit building and stress release through artistic practice. Your feedback and participation data help us understand which creative mediums resonate most with our urban community, allowing us to enhance our offerings. We may contact you with information about new workshops, special events, or resources related to creative self-expression in Singapore.
Your Privacy Rights
You have the right to access, correct, or delete your personal information at any time. You can request a copy of all data we hold about you, and we will provide it within thirty days of your request. If you find any information is inaccurate or incomplete, you have the right to ask us to update or correct it immediately.
You may withdraw your consent to receive workshop communications or marketing materials at any time. Simply let us know, and we will stop sending you these communications. You also have the right to object to how we use your data for specific purposes. We will never share your personal information with third parties without your explicit consent, except where required by law.
Cookies and Tracking
We use cookies to enhance your experience on our website and remember your preferences for creative workshops and artistic exploration content. These cookies help us understand which features of our platform are most useful for discovering new pottery, watercolour, and collage sessions. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device.
We also use analytics cookies to track how visitors interact with our site, helping us improve navigation and make it easier for you to find community art sessions. You can control cookie settings through your browser preferences. If you disable cookies, some features of our website may not function properly, though you will still be able to access essential information about our workshops and creative spaces in Singapore.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your data is stored on secure servers with encryption technology, and we regularly update our security protocols to protect against emerging threats. We limit access to your personal information to authorized personnel who need it to perform their job functions.
While we take data security seriously, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we commit to protecting your information with the best practices available. If you believe your information has been compromised, please contact us immediately so we can take appropriate action.
Children’s Privacy
Our workshops and creative sessions are designed for adults seeking personal outlets for inner expression and stress release. We do not knowingly collect personal information from children under thirteen years old. If we discover that we have collected information from a child, we will delete it immediately. Parents or guardians who believe their child has provided information to us should contact us right away.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes by updating the “Last updated” date and, where appropriate, by sending you an email or displaying a prominent notice on our website. Your continued use of our services following the posting of revised policies means you accept and agree to the changes.
Contact Us
If you have questions about this Privacy Policy or concerns about how we handle your personal information, please contact us:
Email: [email protected]
Phone: +65 6847 3521
Address: Block 28 Joo Chiat Road, Katong, 427357, Singapore
We are committed to addressing your privacy concerns and will respond to your inquiries within seven business days. Your feedback helps us maintain the highest standards of data protection and privacy for our creative community.